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Launch an Online Tech Support Session

Sometimes, the most effective way to resolve a software question or demonstrate a feature is for us to “share” your computer, so that we can see what you see. It often saves a lot of email and voicemail back and forth. We have automated the process by which you can allow our support staff to […]

Firmware Is the ‘Glue’ that Holds Hardware and Software Together

Here’s a challenge: Next time you’re sitting on a freezing cold chairlift in minus 20 below zero weather, the wind is howling, and you’re desperate to make some sort of conversation with the attractive snowboarder sitting beside you, try this one out: “Hey, can you help me figure out how to explain what firmware is?” […]

What the Heck Is a HASP Key Anyway?

First it was special purpose interface boards, then it was parallel port keys, then USB keys, and now there’s talk of HASP keys. That’s progress for you! So, what’s the deal with these newfangled HASP keys? Interestingly, the word “hasp” is a part of a physical locking system. It’s a slotted, hinged metal plate made […]

Consider Upgrading to HE/LX (helix) Analysis: Part 1

If you’ve heard about the latest-and-greatest HE/LX (helix) Analysis software version and are trying to decide if it’s right for you, we have the rundown on everything you need to know. Make a note to check out the next issue’s “Solution Spotlight” section for Part 2 of this article to learn about all the great new […]

Are You Having Trouble Printing Reports?

If you have experienced any difficulty in printing reports with the recently released LX Event v2.11, we think there is a solution. The problem We assume that installation of LX Event was done at the admin level. The problem is that report generation only occurs if you are logged in and using LX Event as […]

Don’t Let ‘Perfect’ Be the Enemy of ‘Good Enough’

It’s true: We live in an imperfect world. In the world of ambulatory electrocardiogram (ECG) recording, that’s axiomatic. In a previous issue, we covered the proper way to prepare a patient’s skin for a study. Now we move to the analysis part of the process. The ECG (heart) signals, which we indirectly measure at the […]

Try All 4 Levels of the Holter LX Software

Do you understand the differences between the four levels of NEMon’s Holter LX Analysis and LX EVENT software: BASIC, ENHANCED, ENHANCED PLUS, and PRO? Of course, the software matrix allows you to understand the basic differences, but the level that works best for you will depend on the needs of your specific practice. Try and succeed […]

Computer Crash? Rubbernecking Won’t Help

There you are, barreling down the information super-highway when … C-R-A-S-H – things stop working as they should. Sometimes things just go wrong and a computer will “crash” — get hung up, stop responding for a long time, or require the infamous three fingered salute (CTRL-ALT-DEL). When a user has many programs running at the […]

What to Check First When Reviewing Your Holter Study

Critical Events isn’t just a clever name for this newsletter; it is one of the first stops for (almost) everyone doing a Holter study or a review with NEMon Holter LX Analysis software. We say “almost” because the Critical Events screen is included in all levels of the software above BASIC — so our BASIC […]

How to Initialize a Flashcard in a DR181 Digital Holter Recorder

If you choose to purchase flashcards from a source other than NorthEast Monitoring (NEMon), the cards must be formatted, or “initialized,” before being used in the recorder. To initialize a flashcard for the first time (or to erase the card contents at any time), open your Holter LX Analysis or Remote software and follow these […]